James Bond Catamaran

Rain alone is not a reason to cancel a tour. Tours are only cancelled if there is an official storm warning. This can be issued at any time — the day before, on the day of the tour, or even after departure from the pier by boat. This applies only to sea tours. In such cases, we offer a full refund of your deposit with no deductions or the option to reschedule the tour for a more convenient date.

To book a tour, we kindly ask you to provide the following information: – Your hotel name – Room number – Full name (for the booking) – Email address (optional - you will receive the booking details there) – Number of participants (adults, children, infants) – Preferred date – Selected tour Please make sure to book your tour in advance to guarantee availability!

For all tours, we pick you up directly from your hotel or place of residence. Please note: an extra charge for transfer may apply if you're staying in a remote area.

A full refund of your deposit due to illness is possible only upon presentation of a medical certificate from a hospital (clinics and pharmacies are not accepted). Example 1: If a family of three (mother, father, and child) is booked for a tour, and the child falls ill, then 100% of the deposit for the child and one parent will be refunded upon providing a hospital certificate. The other parent is expected to join the tour; otherwise, their deposit will not be refunded. For 2-day tours, the refund with a hospital certificate is 50%. Example 2: If a couple is booked for a tour and one of them becomes ill, then only the sick person’s deposit is refunded with a hospital certificate. The other person must attend the tour; otherwise, their deposit will be forfeited. For 2-day tours, the refund with a hospital certificate is 50%.

Phuket, like many popular tourist destinations, often sees tour operators taking advantage of travelers’ lack of knowledge about actual prices. Upon arrival, guests usually meet with a hotel-assigned guide who may claim that it's only safe to book tours through them. They often say others don’t have insurance, licenses, qualified guides, or decent programs — and may even share scary stories about tourists who were “scammed” after booking elsewhere. In reality, these claims are usually marketing tactics aimed at justifying highly inflated prices — often 2 times higher than the real market rate. So, the honest answer is: Our tours aren’t “cheaper” — they’re just priced fairly and transparently.